See the eSupport Product Datasheet

See the eOrder Product Datasheet

Screenshot from eOffice Client Portal

Mental Notes:

Clarify was acquired by Amdocs after we did our work for them, and — after perusing the Amdocs site — it is gratifying to see that they have kept the visual design we gave them during our time together.

eSupport (ClearSupport) was a pure re-skinning. The application existed and our job was to give it an updated look that matched the new Clarify corporate colors. A key to the project was achieving the same look in both Internet Explorer and Netscape. (Cross-browser compatible HTML has become much easier to produce with the latest generation of browsers, but we still get to use some of the useful tricks we learned in the early days.)

eOrder is a great case study for our jingle (Turn Your MRD Into Reality). We were handed a Marketing Requirements Document and asked to create an HTML front-end that supported the specified functionality and had an integrated look and feel with our newly designed ClearSupport.

The Customer Portal was added as a unifying entry point to the application suite. In addition, the portal delivered critical messages, order and service request status, and information about special offers, etc. User authentication for all applications was also handled here.

And, as is often the case (since we do come from the "native application world") we also had a hand in the UI design of the Windows-based Sales Force Automation (SFA) component of Clarify eFrontOffice.

Screenshot from eFrontOffice SFA Native App

Icon Samples from Our Clarify Work